CB Alert

CB Alert is a powerful ROI-driven chargeback tool designed to help merchants prevent chargebacks and combat friendly fraud. Collaborating with experienced merchant service professionals, the platform provides essential tools to reduce chargeback risks. I was responsible for designing the entire user interface, from initial low-fidelity wireframes to the final, polished interface, including an extensive design system.

Developed low-fidelity wireframes to map out key workflows and user journeys. Focused on ensuring that the interface was intuitive and streamlined, guiding users through essential functions with minimal steps. Translated wireframes into a fully interactive, user-friendly interface. Designed with simplicity and efficiency in mind, allowing users to manage chargebacks, track disputes, and view analytics easily.

Designed to reduce complexity and offer merchants a simple yet powerful toolset for handling chargebacks. Clean layouts with easy navigation, enabling users to quickly access critical features like dispute management and fraud detection. Integrated dynamic graphs and statistics that provide merchants with visual insights into chargeback trends and performance metrics. Easy-to-interpret data visualizations that help merchants make informed decisions.

Developed an informative and scalable design system to ensure UI consistency across the entire platform. Defined guidelines for typography, color schemes, iconography, and components to support future scalability and adaptability. Designed to minimize steps for completing tasks, allowing merchants to navigate through functions like filing disputes or reviewing analytics seamlessly.

The design for CB Alert showcases my ability to create a highly functional, user-friendly interface that helps merchants tackle the complex issue of chargebacks. From low-fidelity wireframes to a detailed design system, the project reflects my focus on creating visually cohesive and easy-to-navigate solutions. With the integration of statistical graphs and analytics, CB Alert provides merchants with an effective tool to combat chargebacks and fraud.