CB-Alert

Overview
CB Alert is a powerful ROI-driven chargeback tool designed to help merchants prevent chargebacks and combat friendly fraud. Built in collaboration with industry-leading merchant service professionals, the platform empowers merchants with real-time insights and streamlined tools to reduce chargeback risks and financial losses.

My Role
As the sole UI/UX designer on the project, I was responsible for the entire user interface from early ideation to the final design handoff. My responsibilities included:

Creating low-fidelity wireframes to define workflows and map user journeys.

Designing a clean and intuitive high-fidelity UI.

Developing a scalable design system to ensure consistency.

Simplifying user interactions for a frictionless experience.